• Arbitrations
• a20150125.1

• Case Number: a20150125.1
• Status: init
• Claimant: Benny Baumann
• Respondent: CAcert

• initial Case Manager: UlrichSchroeter, later EvaStöwe disclosed dispute based on DRO decision m20161119.3 and m20161119.4

• Case Manager: name case manager
• Arbitrator: name arbitrator
• Date of arbitration start: 201Y-MM-DD
• Date of ruling: 201Y-MM-DD
• Case closed: 201Y-MM-DD
• Complaint: Dispute for sending out a mail from the webdb regarding bug 649
• Relief: TBD

Before: Arbitrator name arbitrator (A), Respondent: name respondent (R), Claimant: Benny Baumann (C), Case: a20150125.1

History Log

• 2015-01-25 (issue.c.o): case s20150125.148

• 2015-09-09 (iCM): added to wiki, request for CM / A, notification sent

Private Part

• Link to Arbitration case a20150125.1 (Private Part)

EOT Private Part

Original Dispute

• > As noted in the attached mail by Marcus M[..], he is "not authorized"
  > to file a dispute (which according to our policies every member can do)
  > on subjects related to Software.
  > 
  > As bug 649 deals with sending automated mails and members of the
  > Arbitration team argued that EVERY automatic mail must be approved of by
  > an Arbitration ruling I hereby want to file a dispute to resolve the
  > following question (cf. original wording in the mail attached):
  > 
  > "Is the WebDB software allowed to send out the automatic mail
  > notification in bug 649 to inform about the issue raised in the
  > referenced bug[1]."
  > 
  > The question of Marcus' dispute is of great concern to Software too and
  > thus the Software Assessment Team want's Arbitration to resolve this
  > question.
  > 
  > Kind regards,
  > Benny Baumann
  > CAcert Software Assessment Team
  > 
  > [1] https://bugs.cacert.org/view.php?id=649

mail attached and referenced in this dispute:

• Dear Benny,
  
  according to Eva Stöwes statement each message that is send out 
  automatically from the webDB, I request that arbitration is checking if 
  the mail that is send in bug 649 [1]  to the member that assurer status 
  is check can be done.
  
  Lines 612 to 622 www/wot.php
  
           $subject = "[CAcert.org] ". _("Assurer status report for you");
  
           $body  = sprintf(_("Hi %s,"), $assurer['fname'])."\n\n";
           $body .= sprintf(_("%s %s (%s) has requested your assurer 
  status for %s."),
               $_SESSION['profile']['fname'],
               $_SESSION['profile']['lname'],
               $_SESSION['profile']['email'],
               $reason)."\n\n";
           $body .= sprintf(_("The transmitted result: %s"), $status)."\n";
           $body .= _("Best regards")."\n";
           $body .= _("CAcert Support Team");
  
  
  Please forward this mail to arbitration as I was told that I am not 
  allowed to send any dispute regarding software issues.
  
  [1] https://bugs.cacert.org/view.php?id=649
  
  
  Thanks in advance
  
  -- 
  mit freundlichen Gruessen / best regards
  Marcus M[...]

Discovery

Elaboration

Ruling

Execution

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