• Arbitrations
• a20140929.1

• Case Number: a20140929.1
• Status: close
• Claimant: Fridtjof B
• Respondent: CAcert

• initial Case Manager: EvaStöwe

• Case Manager: MartinGummi

• Arbitrator: EvaStöwe

• Date of arbitration start: 2014-12-07
• Date of ruling: 2015-03-30
• Case closed: 2015-03-31
• Complaint: termination of assurer account Fridtjof B
• Relief: TBD

Before: Arbitrator EvaStöwe (A), Respondent: CAcert (R), Claimant: Fridtjof B (C), Case: a20140929.1

History Log

• 2014-09-29 (issue.c.o): case [s20140929.1498 ]
• 2014-10-02 (iCM): added to wiki, request for CM / A
• 2014-10-02 (iCM): notifies C about case
• 2014-12-07 (A): I'll take care of this case, CM will be CM
• 2014-12-07 (A): init mail send to C
• 2015-01-25 (A): asks again to confirm deletion request and to address the CAP forms, if no answer at 2015-02-08, account-closure will be initiated
• 2015-03-30 (A): ruling and execution request send to C, Support, CM
• 2015-03-31 (CM): close

Private Part

• Link to Arbitration case a20140929.1 (Private Part), Access for (CM) + (A) only

EOT Private Part

original Dispute

• I'd like to request termination for my account.

Discovery

• The claimant wants to let his account closed. He is an assurer with assurances that are not 7 years old. He did not respond when asked to provide the CAP forms to an assurer, so that they remain in access for CAcert.
• All certificates of the account are expired.

Ruling

The account of the claimant should be closed by Support analogue to the process of a20111128.3 as soon as possible. According to the ruling given in a20141231.1 there is no need to collect the CAP forms. Also the assurances given by the claimant should not be revoked.

-- Frankenthal, 2015-03-30

Execution

• 2015-03-30 (A): ruling and execution request send to C, Support, CM
• 2015-03-31 (Support) confirmation of execution

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