- Case Number: a20130627.1
- Status: init
- Claimants: CAcert
- Respondents: Marcelo Z
Initial Case Manager: AlexRobertson, at 2016-12-09 EvaStöwe disclosed dispute based on DRO decision m20161119.4 and m20161119.3
- Case Manager: name case manager
- Arbitrator: name arbitrator
- Date of arbitration start: 201Y-MM-DD
- Date of ruling: 201Y-MM-DD
- Case closed: 201Y-MM-DD
- Complaint: CCA Violation
- Relief: TBD
Before: Arbitrator name arbitor (A), Respondent: Marcelo Z (R), Claimant: CAcert(C), Case: a20130627.1
History Log
2013-06-27 (issue.c.o) case s20130627.61
- 2013-07-16 (iCM): added to wiki, request for CM / A
Original Dispute, Discovery (Private Part) (optional)
Link to Arbitration case a20130627.1 (Private Part), Access for (CM) + (A) only)
EOT Private Part
Original Dispute
The account [email] is correct. It lists first name: Marcelo and last name: [name] with birthday [date]. It is the old account and shall be deleterd. The account [email] is in error and should be corrected, but the user doesn't answer. The first name is: Marcelo, the middle name is: [name] and the last name is: [name] with birthday [date]. The last mail I sent was: [mail header] Hello Marcelo [...], I still got no answer. If you do not answer, I cannot help you. Besides that, if you have wrong entries in your account and you do not answer and clarify that, I can close your accounts by force. Definitively the entries of your middle name (second forename) and last name (family name) in your account [email] seem not correct. > we are still waiting for an answer. Please tell us what you want to do > and confirm that we shall delete the account [email]. >> what I suggest to to. >> Please reply to this mail and give me the right to delete the account >> with the primary email address [email]. >> Afterwards you can include the mail address to your other account and >> give the new email address the status default email address. >> I checked you new account. Please make sure that your first, middle >> and last name are entered in the correct way. -- Kind Regards Werner D[...] CAcert support
Parts in [] anonymised at disclosure of dispute. May be adjusted by CM or Arbitrator. Parts in other language than Englisch removed (could be added again by CM or Arbitrator).
Discovery
Ruling
Execution
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