• Arbitrations
• a20110204.1

• Case Number: a20110204.1
• Status: Closed
• Claimants: Lars M.
• Respondents: CAcert

• Initial Case Manager: BernhardFröhlich

• Case Manager: MartinGummi

• Arbitrator: UlrichSchroeter

• Date of arbitration start: 2011-02-13
• Date of ruling: 2011-02-13
• Case closed: 2011-02-13
• Complaint: Remove/Merge account

Hello CAcert team,

since I have two accounts in CAcert I want my Account "l.m..." to be removed in your system. Can you please do
that removal for me?

Thank you for your help in advance.

• Relief: TBD

Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Lars M (C), Case: a20110204.1

History Log

• 2011-02-04 (issue.c.o) case s20110204.92

• 2011-02-08 (iCM): added to wiki, request for CM / A
• 2011-02-08 (A): I'll take care about this case as (A)
• 2011-02-09 (CM): I'll take care about this case as (CM)
• 2011-02-09 (A): sent initmailing w/ req for CCA/DRP acceptance to (C)
• 2011-02-10 (A): req to (Support) regarding (C)'s secondary accounts primary email addr
• 2011-02-12 (Support): [s20110210.3] email address in question is secondary email address on primary account
• 2011-02-12 (A): reminder regarding init mailing to (C)
• 2011-02-13 (C): accepts CCA/DRP under this arbitration
• 2011-02-13 (A): asking (C) for confirmation that secondary email is added as secondary email on users one and only primary account
• 2011-02-13 (C): confirms that secondary email is added onto primary account

Original Dispute, Discovery (Private Part) (optional)

• Link to Arbitration case a20110204.1 (Private Part)

Discovery

• 2011-02-12 (Support): [s20110210.3] email address in question is secondary email address on primary and only one account
• 2011-02-13 (C): confirms that secondary email is added onto primary account

Ruling

• Claimant confirms that the requested account cleanup about an email address has been transfered onto his primary account using the Dispute Email link. So therefor there is nothing more to do for an Arbitrator.

Frankfurt/Main, 2011-02-13

Execution

• 2011-02-13 (A): Ruling sent to (C), (CM). Case closed.

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• CategoryArbitration

• CategoryArbCaseAccountCleanup