* Case Number: a20130627.1
  * Status: init
  * Claimants: CAcert
  * Respondents: Marcelo Z
  * Initial Case Manager: AlexRobertson, at 2016-12-09 EvaStöwe disclosed dispute based on DRO decision [[https://community.cacert.org/board/motions.php?motion=m20161119.4|m20161119.4]] and [[https://community.cacert.org/board/motions.php?motion=m20161119.3|m20161119.3]]
  * Case Manager: name case manager
  * Arbitrator: name arbitrator
  * Date of arbitration start: 201Y-MM-DD
  * Date of ruling: 201Y-MM-DD
  * Case closed: 201Y-MM-DD
  * Complaint: CCA Violation
  * Relief: TBD 

Before: Arbitrator name arbitor (A), Respondent: Marcelo Z (R), Claimant: CAcert(C), Case: a20130627.1


== History Log ==
 . 2013-06-27 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=226604|s20130627.61 ]]
 . 2013-07-16 (iCM): added to wiki, request for CM / A

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20130627.1|a20130627.1 (Private Part)]], Access for (CM) + (A) only)'''  

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20130627.1)>>  
## <== INCLUDE SECTION EOT

==== EOT Private Part ====

== Original Dispute ==
{{{
 The account [email] is correct. It lists first name: Marcelo and
 last name: [name] with birthday [date]. It is the old account and shall
 be deleterd. 

 The account [email] is in error and should be corrected, but
 the user doesn't answer. The first name is: Marcelo, the middle name is: [name]
 and the last name is: [name] with birthday [date].

 The last mail I sent was:

 [mail header]

 Hello Marcelo [...],

 I still got no answer. If you do not answer, I cannot help you. Besides
 that, if you have wrong entries in your account and you do not answer
 and clarify that, I can close your accounts by force. Definitively the
 entries of your middle name (second forename) and last name (family
 name) in your account [email] seem not correct.


 > we are still waiting for an answer. Please tell us what you want to do
 > and confirm that we shall delete the account [email].

 >> what I suggest to to.
 >> Please reply to this mail and give me the right to delete the account
 >> with the primary email address  [email].
 >> Afterwards you can include the mail address to your other account and
 >> give the new email address the status default email address.

 >> I checked you new account. Please make sure that your first, middle
 >> and last name are entered in the correct way.

 -- 
 Kind Regards
 Werner D[...]
 CAcert support
}}}

Parts in [] anonymised at disclosure of dispute. May be adjusted by CM or Arbitrator.
Parts in other language than Englisch removed (could be added again by CM or Arbitrator).

== Discovery ==

== Ruling ==

== Execution ==

== Similiar Cases ==

----
 . CategoryArbitration
 . [[CategoryArbCaseCCAViolation]]