* Case Number: a20110307.1 * Status: Closed * Claimants: Herbert M * Respondents: CAcert * Case Manager: BernhardFröhlich * Arbitrator: UlrichSchroeter * Date of arbitration start: 2011-03-09 * Date of ruling: 2011-03-11 * Case closed: 2011-03-11 * Complaint: Account Removal * Relief: TBD Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Herbert M (C), Case: a20110307.1 == History Log == . 2011-03-07 (issue.c.o) case [s20110307.106] . 2011-03-09 (A): added to wiki, request for CM / A . 2011-03-09 (CM): I'll take care about this case as (CM) . 2011-03-09 (A): I'll take care about this case as (A) . 2011-03-09 (A): sending init notification to (C) with deadline set of 14 days, to (C), (CM) . 2011-03-09 (C): confirms delete account request, accepts CCA/DRP under this arbitration . 2011-03-09 (A): request from (Support): detailed list of Assurances Given by (C) . 2011-03-09 (Support): [s20110309.61] response to request. The user has no assurances received nor given. . 2011-03-10 (A): Intermediate ruling and Exec request sent to (Support) . 2011-03-11 (Support): [s20110309.75] executed as stated in the request. == Original Dispute, Discovery (Private Part) == * Link to Arbitration case [[Arbitrations/priv/a20110307.1|a20110307.1 (Private Part)]] <> ==== EOT Private Part ==== == Discovery == * 0 Assurances Received * 0 Assurances Given * CCA termination date cannot be set, before information from (Support) is received that user had certs issued or not * So therefor the Delete my Account for SE's procedure can be executed including revoke existing certs, but addtl. reporting to (A) if certs did exist so the CCA termination date can be calculated in the final ruling == Intermediate Ruling == 1. I hereby order, that Support should hijack the users account 2. Please make a snapshot printout (to pdf) of the complete users account 3. Report to (A) if certs exists on user account: client certs, server certs, GPG/PGP keys 4. Execute the [[Arbitrations/Training/Lesson20/DeleteAccountProcSEv2|Delete my Account for SE's procedure]], especialy 1. revoke all certificates 2. anonymize all user identifiable data on the account 5. the last action, to delete the account Frankfurt/Main, 2011-03-10 == Discovery II == * 2011-03-11 (Support): [s20110309.75] executed as stated in the request. * 0 server certifiactes * 0 domains * 0 client certificates * Arbitration [[Arbitrations/Training/Lesson12|Precedents Cases]] lists precedents ruling [[Arbitrations/a20090618.5|a20090618.5]] for Delete My Account cases. * The listed case doesn't takes care about Certs issued * The listed case doesn't takes care about Assurances Given * The listed case doesn't takes care about CCA termination date calculation. == Ruling == * The users account should be anonymized and deleted as requested by the Claimant. * Support has executed the "Delete my Account" procedure steps thru intermediate ruling execution * CCA termination calculation (as per [[Arbitrations/Training/Lesson20|Arbitration Case - Delete Account Request - Proposal Procedure for Arbitrators - Step 8]] calculation procedure: * Certs: 0 * CCA termination date set to: Ruling Date 2011-03-11 Further I rule: * Arbitration [[Arbitrations/Training/Lesson12|Precedents Cases]] lists [[Arbitrations/a20090618.5|a20090618.5]] as precedents ruling, that no longer fulfills current requirements in Delete Accounts nor fulfills current practice, had been overruled by [[Arbitrations/Meetings/ATAgendaandMinutes-20100104|Arbitration team meeting 2010-01-04]] decision, has been overruled by at least 40 later Account Delete request cases, the deployment of the [[Arbitrations/Training/Lesson20|Delete My Account procedure for Arbitrators]] and the later deployed [[Arbitrations/Training/Lesson20/DeleteAccountProcSEv2|Delete My Account Procedure for SE's v2]]. So therefor I rule, that the precedent case [[Arbitrations/a20090618.5|a20090618.5]] to remove from the list of [[Arbitrations/Training/Lesson12|Precedents Cases]] and a post arbitration note to add onto the case [[Arbitrations/a20090618.5|a20090618.5]] that it is overruled. Frankfurt/Main, 2011-03-11 == Execution == * 2011-03-11 (A): Post Arbitration Note added onto case [[Arbitrations/a20090618.5|a20090618.5]] * 2011-03-11 (A): [[Arbitrations/a20090618.5|a20090618.5]] removed from [[Arbitrations/Training/Lesson12|Precedents Cases List]] * 2011-03-11 (A): ruling and exec report to (C), (CM), (Arbitrators mailing list). Case closed. == Similiar Cases == || [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] || || [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] || || [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] || || [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] || || [[Arbitrations/a20090926.1|a20090926.1]] || [[Arbitrations/a20090926.1|User wants account deleted, no Assurance Points, no certificates]] || ||[[Arbitrations/a20110120.2|a20110120.2]] ||[[Arbitrations/a20110120.2|Account Removal w/ intermediate ruling]] || ||[[Arbitrations/a20110110.1|a20110110.1]] ||[[Arbitrations/a20110110.1|Please Delete my Account (Is Assurer)]] || ||[[Arbitrations/a20110131.1|a20110131.1]] ||[[Arbitrations/a20110131.1|Account Removal Olivier F (Is Assurer)]] || see also: [[Arbitrations/Training/Lesson20|Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request]] ---- . CategoryArbitration . CategoryArbCaseAccountDelNonAssurer